WhatsApp Unveils Meta AI Assistant to Enhance Business Communication

Meta’s recent WhatsApp beta update includes an AI chatbot to help businesses with task management, personalized insights, ad design, and customer engagement, with a gradual rollout in select countries.

The update, known as the WhatsApp beta for Android 2.24.19.16, is available from the Google Play Store. WABetaInfo says that the AI chatbot lets users ask questions about different parts of WhatsApp Business.

It can provide users with personalized insights and teach them new skills that will help their businesses run more smoothly. Additionally, the chatbot helps with organizing tasks, which lets companies focus on what’s most important.

Meta AI can also help businesses make catalogs with unique images and text, design ads, and keep their profiles up to date. This version of Meta AI aims to assist businesses in attracting new customers and strengthening their relationships with existing ones.

It gives customers personalized product suggestions, which can make them happier and increase sales. A few countries are currently slowly rolling out the Meta AI for Businesses service.

This means that some areas can use these advanced features right away, while others will be able to do so as the service grows over the next few weeks.