Microsoft Adds Autonomous Agents to AI Tools for Business Growth

Microsoft adds autonomous agent capabilities to its AI tools to accelerate AI adoption in businesses for tasks such as sales lead sorting and customer service.

Microsoft said it was adding new autonomous agent features to its AI products to make them better. The tech giant wants to speed up the adoption of AI in businesses. AI agents are specialized programs that are made to do simple tasks by themselves, like sorting sales leads or answering customer service questions.

Big software companies are putting billions of dollars into powerful AI models that they think will shape the future of computing. The term “AI agent” has become the buzzword for these models.

Microsoft has moved quickly to bring generative AI technology to regular people. It does this mostly by using models from its $13 billion deal with OpenAI, the company that made ChatGPT. The goal of agents is to move generative AI from ChatGPT-style chatbots that need human commands to systems that can work on their own.

Microsoft Unveils 10 Self-Driving Agents for Copilot AI Platform

Microsoft wrote a blog post about 10 self-driving agents for its Copilot AI platform. Microsoft designed these agents to assist the finance, sales, and supply chain teams. The public will be able to try out these agents starting in December, and they will be fully available until 2025.

The company anticipates that these agents will assist individuals in transitioning from traditional business practices to increasingly AI-driven new methods. Microsoft also announced that the public preview of Copilot Studio would be coming soon. Copilot Studio is a tool that lets businesses make and manage their own AI agents.

Other tech giants are also thinking about using AI agents, and venture capitalists are pouring money into startups that have their own ideas on the subject. The biggest AI chip companies, Google, Nvidia, and Oracle, have all also said they are working on AI agent projects.